Refund policy

At ST Commerce, customer satisfaction is important to us. We offer a 30-day return window from the date of delivery for eligible items.

Return eligibility

Items must be returned in their original condition, with all included accessories and packaging where reasonably available. Proof of purchase may be required.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will review the issue and provide an appropriate resolution in accordance with applicable law.

Return process

To request a return, email us at smarterstech1@gmail.com with your order number and the reason for the return. Please wait for return instructions before shipping any item back.

Return shipping

Customers are responsible for return shipping costs for standard returns, unless otherwise stated or required by law. For approved returns involving damaged, defective, or incorrect items, we will provide appropriate return shipping arrangements.

Refunds

Approved refunds are issued to the original payment method after the returned item has been received and inspected. Processing times may vary by payment provider.

This policy does not limit any consumer rights that cannot legally be excluded under applicable law.